Our enthusiasm and readiness to perform our duties and obligations as public servants;
Our dedication to the mandate, vision and mission of our agency;
Our willingness to serve our clients with respect and high esteem All for the opportunity of being able to contribute to the formation of a better and peaceful society and in the service of the Almighty.
Should the there be any failure on the part of DOTC-ARMM to meet the requirements of the Citizen’s Charter, the agency shall issue an official apology at the minimum. Other types of redress shall be considered based on the gravity and impact of the failure to comply with the conditions of the charter.